Symposium of IT Governance, Management and Audit 2012

         Symposium on IT Governance, Management and Audit (SIGMA) 2012 is held on 20^th June which is organised by Department of Information System, one of the departments from College of Information Technology (COIT) Universiti Tenaga Nasional (UNITEN) and co-operated with ISACA Malaysia Chapter. The theme for this year is “Governing the Future. TAKE CHARGE”. The purpose of this symposium is to gather the people in the same industry to share their new researches and exchange their ideas. The symposium consists of keynote sessions and paper presentations. We have attended the Track 1 paper presentations which is all about IT governance, framework implementation, control methodologies and compliance issues in organization. There are four papers have been presented. However, we found that the third paper “A study in the challenges of Jordan public health care governance: A case study in HAKEEM implementation” is interesting.

Hakeem is electronic health record system which is oriented to the people of Jordan. The word Hakeem was derived from Arab language, which means “doctor”. Hakeem consist of three phases, however for a while, the system is under the construction by being in the second phase. The main functionalities of the system are: 

• To provide a good and quality service for patients.
• To control the cost of the service.
• To provide patients with safety recovery and satisfaction of the treatment. 

       Nowadays, in the world with worse ecology, impure airs the most of people encounter with different types of diseases. However, medical clinics are disabling to serve all of them immediately, because of low workload (the ratio of medical professionals to patients is low) and paper based works which take so much time. However, Hakeem allows solving these problems, transferring all paper based work to computer based system. Nevertheless, for implementing such big system, the most requirements are good performance, easy to use and learn also prevention for crush of the system if it happens as well as working and keeping safeness of big amount of data. But today manager and system analyst encounter with problems such as:

•     Financial – amount of budget for implementation, training, maintenance and support.
•     Policy and legislation – security and privacy.
•     Technology – working with huge amount of data, lack of software and hardware

            In the conclusion, this topic was useful for us as well as other three papers presented within our track. We were participants of the big event like a Symposium, gained experience from professionals and seniors. Along with knowledge in IT governance sphere, we got the idea about how others create presentations, defend their topic and behave in front of audience. And all of that was performed in ethical way, which is very important for us as well as for any future professional.